VITA
Volunteer Income Tax Assistance
Generally, tax assistance is provided at a designated VITA or TCE site where a certified volunteer will prepare and e-file your taxes for you while you wait. Your taxes will be completed and e-filed the same day (assuming that you have all the necessary information with you when you arrive).
In some locations, the demand for the VITA/TCE services cannot be handled by the number of volunteers available. To help with the demand, some sites offer “virtual VITA” assistance. With virtual VITA, an intake volunteer will scan in your tax documents and securely transmit them to a remote location for preparation. The intake volunteer will work with you to set up some times you can be available by phone to the volunteer preparing your return. You will then return to the intake site in 1 to 2 weeks to pick up your completed return, and sign the necessary authorizations to e-file. This service is offered at a very limited number of locations this year: Check with your local site to see if they are participating.
NEW THIS YEAR!
Assisted Self Help
Participating Assisted Self Help VITA sites provide everything needed for individual Taxpayers to prepare and e-file their own basic tax return. Along with having qualified, IRS-certified volunteers on-hand to assist and answer questions, these sites provide the use of computers, wireless Internet, and professional tax software. Filing is done electronically at the site and refunds are then direct-deposited into your bank account in 7-14 days.
It’s FREE.
It’s Confidential.
It’s Fast.
It’s Safe.

